2 messages in com.mysql.lists.eventum-usersRe: Stopping a reply to an email ticket
FromSent OnAttachments
James Gardiner12 Sep 2006 12:41 
Bryan Alsdorf15 Sep 2006 11:17 
Subject:Re: Stopping a reply to an email ticket
From:Bryan Alsdorf (bry@mysql.com)
Date:09/15/2006 11:17:32 AM
List:com.mysql.lists.eventum-users

Hi James,

James Gardiner wrote:

Hello

I have got eventum creating tickets via email and it works a treat but I have a project where I do not want any automated responses to go to the sender of the email tickets -- is it possible for eventum to send emails only to registered users?

You will have to use the Workflow API to enable this. Please see the documentation here: http://eventum.mysql.org/wiki/index.php/WorkflowDocumentation

The method you are specifically interested in is "shouldEmailAddress". You can add a check here to see if the specified email address is associated with a registered user.

If you are not a PHP programmer, let me know and I will be happy to help you out.

Best Regards, /bryan