58 messages in net.nether.puck.cisco-nsp[c-nsp] 2811 router doesn't recognize...
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Jay HenniganJan 24, 2005 8:17 pm 
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lis...@hojmark.orgJan 27, 2005 6:35 pm 
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Rodney DunnJan 27, 2005 8:04 pm 
Ted MittelstaedtJan 28, 2005 12:41 am 
Tantsura, JeffJan 28, 2005 5:41 am 
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Subject:[c-nsp] 2811 router doesn't recognize T-1 WICs?Actions...
From:Ted Mittelstaedt (te@toybox.placo.com)
Date:Jan 28, 2005 12:41:52 am
List:net.nether.puck.cisco-nsp

Bottom line, if you encounter a bug not viewable on CCO that you are hitting ask them to make it viewable.

In theory that's good. In practice it doesn't really work that way: 'That bug isn't publicly viewable. Is there anything else I can do for you, or can I go ahead and close the case now.'

It is even more irritating when public documents on Cisco refer to bug ID's that aren't publically viewable, or when viewable bugs refer to other unviewable bugs.

Perhaps Cisco should change the phrase in their database from "This bug isn't publically viewable" to "this bug is too embarassing to be viewed" :-)

Seriously, I think a policy change really needs to be implemented at Cisco on this. Over the years bugs have gotten less available rather than more to the point that the search functions in the bug toolkit have become pointless. Cisco really needs to put in a policy that all bugs automatically become publically viewable after 1 year in the database. Certainly by then the argument of protection of trade secrets becomes unsustainable.

Ted