Henk van Lingen writes:

If you're going to take the attitude that maildrop should cope with users editing files with a Windoze editor then you also ought to cope with them using Word to do so and ending up with directed single or double quotes, either at the character positions where Microsoft put them or at the Unicode character positions. And you probably ought to cope with Word's "smart quotes" not always being that smart and sometimes pairing them in the wrong order. It is unconscionable that maildrop should not protect users who edit files using broken software. Oh, and don't forget to support Hindic- speaking users who insist on using Hindic digits instead of 0-9. Etc. I still think that anybody who understands maildrop's syntax well enough to be able to create a working filter file ought to be bright enough to figure out that EOL characters need to be converted. Or that if you're going to let them do this sort of thing, and presumably have given them instructions and examples, your documentation could include text saying that they have to run dos2unix after uploading.