This is the webpage that is generally referenced by Google support when they respond to Vista crash reports: http://sketchup.google.com/support/bin/answer.py?answer=36259

Also note that there is a 'Contact us' URL at the bottom, which will take you to the Pro support contact page. Since you've paid for the Pro version, this should get you a response. (Us free-version users have to rely exclusively upon the support of others here at the Help Group.)

(BTW, all the resolutions I've read about have to do with the nVidia drivers.)

Regards, Taff