4 messages in com.mysql.lists.eventum-usersRE: How do you resolve (resolution) a...
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Todd...@eglobalsecurix.com06 Mar 2004 18:03 
Joao Prado Maia06 Mar 2004 20:04 
Todd...@eglobalsecurix.com06 Mar 2004 20:51 
Joao Prado Maia06 Mar 2004 21:53 
Subject:RE: How do you resolve (resolution) an issue - there doesn't appear to be any UI controls to affect this change.
From:Joao Prado Maia (jp@mysql.com)
Date:03/06/2004 08:04:50 PM
List:com.mysql.lists.eventum-users

Todd,

So my question becomes - how do I specify the resolution? I don't see anywhere within the issue page to actually "resolve" an issue. Ie specify/select any of the default values "duplicate, fixed, not a bug, not fixable, open, reopened" etc

If i "update" or "reply" I don't find anywhere to specify the resolution type.

As an example, my email correspondence regarding the status field could be logged within eventum as an issue. Then you would presumably want to change the resolution of the issue to "not a bug" as the issue was my misunderstanding of the product not anything wrong with the product. How would this be done using eventum?

thanks again for your patience

Well, what you really want is to close the issue, and then set the resolution to 'not-a-bug' or some such. So the status would be set to 'Closed' (or whatever you want, since the statuses are dynamic), and then you would choose the appropriate resolution when closing the issue.

Which reminds me, a friend of mine sent a patch that makes the resolution field show up in the 'Close Issue' screen (like it should be), and I still need to apply that to the bitkeeper tree. That's why you don't see the resolution field shown anywhere ;)

--Joao