3 messages in net.nether.puck.cisco-nsp[c-nsp] Cisco OSS Inspect EOL?
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RS STGJan 28, 2005 5:25 am 
Ted MittelstaedtJan 28, 2005 6:26 am 
Gert DoeringJan 28, 2005 1:23 pm 
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Subject:[c-nsp] Cisco OSS Inspect EOL?Actions...
From:Ted Mittelstaedt (te@toybox.placo.com)
Date:Jan 28, 2005 6:26:24 am
List:net.nether.puck.cisco-nsp

-----Original Message----- From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net]On Behalf Of RS STG Sent: Friday, January 28, 2005 2:26 AM To: cisco-nsp at puck.nether.net Cc: kr987rs at hotmail.com Subject: [c-nsp] Cisco OSS Inspect EOL?

Hi,

My Cisco support guy told me the other day that they are turning the OSS Inspection, which is the prerequisite for purchasing support options for 2nd hand kits, End Of Life, meaning all not inspected 2nd hand equipment couldn't be with any Cisco support options

wrong. The only thing the OSS Inspection gives you is that if it is inspected and you purchase a support contract for it, it's covered under hardware support.

If it's not inspected you can still purchase a service contract for it - you only just get phone/web/internet/whatever support - you just don't get parts replacement.

Frankly it was a dumb idea in the first place. If your buying used gear then at the prices it's going for in the secondary market you can easily buy 2 of whatever item your buying and self-spare.

- apparently a move to get us go for Cisco's refurbished or brand new equipment only.

There's been a number of stories in the trade press about situations where large companies contemplating purchase of large numbers of new Cisco gear got quotes from a used equipment reseller that were significantly cheaper than new gear, suddenly to find themselves recipients of much FUD, pressure and even threats from Cisco and resellers associated with Cisco.

In my opinion the issue is one of fairness. If I decide to equip 10 offices with used routers, and don't say diddly squat to Cisco or a Cisco reseller about it until the day I call a reseller up and order 10 Used Equipment Licenses, and 10 service contracts, I feel this is ethical, and in keeping with the spirit of the Used Equipment program. And I cannot imagine Cisco acting against this.

However, there are people who don't know shit about a 10 office network, go to a Cisco reseller, have that reseller completely spec out and quote the sale, sometimes even going so far as to have the reseller bring Cisco's people in to consult, then once they have the documentation in hand then turn around and hand it to a used equipment dealer to fill.

In my book the second behaviour is scum and I hope Cisco does whatever possible including lying through it's teeth to scuttle the sale from the used dealer.

Ted