Subject based Email doesn't create note if the project differs from the project containing the recieving e-mail account - AVD-ICT Milo van der Linden - com.mysql.lists.eventum-users

1 message in com.mysql.lists.eventum-usersSubject based Email doesn't create no...

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AVD-ICT Milo van der Linden	05 Sep 2006 06:10

Subject:	Subject based Email doesn't create note if the project differs from the project containing the recieving e-mail account
From:	AVD-ICT Milo van der Linden (M.va...@avd-ict.nl)
Date:	09/05/2006 06:10:37 AM
List:	com.mysql.lists.eventum-users

Hello list,

I use one project in my eventum environment solely to recieve e-mails on our support account. It uses subject based routing and I applied the patch as described in the forum.

When the subject is related to an issue in another project: - The attachment comes through perfectly - Response mail to the developers is started perfectly - But there are no notes being generated!

Anyone has had this at hand before and found some sort of solution? I feel it has to do with the project mismatch..

Kind regards,

AVD ict

GIS consultant

M. van der Linden [Milo]

Hoogbloklandseweg 24 4205 NE Gorinchem tel. 0183 - 50 81 50 fax. 0183 - 50 81 60 <http://www.avd-ict.nl/> www.avd-ict.nl