Hi,

I am getting following error very frequently on a shared hosting of linux server "MySQL server has gone away", hosting company says it is causing because eventum uses persistent db connection and if i turn it off then this issue will be resolved,

there is not any specific scenario of this issue, it has shown on many different scenarios like clicking on "List Issue", some times while attaching files, some times on posting internal notes etc.

If this problem occurs then errors.log file immediately gets bigger and bigger, i am deleting errors.log file on daily daily basis with a size of 200+ Mbs.

My eventum version is 2.1.1.

1. Any suggestion to solve this problem ? 2. How can i turn off the persistent db connection option ?

Following are the traces from errors.log

****************************************************************************** An error was found on line '69' of script '/home/intel32/public_html/software/issuemanager/include/class.db_api.php'.

The error message passed to us was:

'DB Error: connect failed'

A more detailed error message follows:

' [nativecode=Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)] ** mysql(mysql)://intel32_projadmi:PASSWORD@localhost/intel32_issuemanager'

A backtrace is available:

APP_INC_PATH/db_access.php:32 DB_API->DB_API() APP_PATH/init.php:163 include_once((string )'/home/intel32/public_html/software/issuemanager/include/db_access.php') APP_PATH/list.php:30 require_once((string )'/home/intel32/public_html/software/issuemanager/init.php')

[Tue May 06 00:04:37 2008] An error was found on line '1403' of script '/home/intel32/public_html/software/issuemanager/include/class.user.php'.

The error message passed to us was:

'DB Error: no database selected'

A more detailed error message follows:

'SELECT usr_lang FROM intel32_issuemanager.ivim_user WHERE usr_id = 3 [nativecode=2006 ** MySQL server has gone away]'

A backtrace is available:

APP_INC_PATH/class.language.php:114 User::getLang((string )'3') APP_INC_PATH/class.auth.php:125 Language::setPreference() APP_PATH/manage/projects.php:42 Auth::checkAuthentication((string )'eventum') **************************************************************************************************************

In most of the cases file name is "class.user.php" but some times i see "class.db_api.php" as well