Joaquim Homrighausen wrote:
Using 1.3.1; I'd like to:
1) Have mail sent to help...@mydomain.com inserted as a ticket into the system
2) Have the sending user receive an automated ticket response
3) Have this done so that the "filter" is invokved via the .qmail-file (this
lessens the load on the system, instead of having to have cron handle this).
I have tried the various scripts located in misc/
I've enabled some debug output from them, but I cannot for the life of me figure
out how to configure Eventum to handle this (route_emails.php I guess); what
Isnt there a CLI avatar of eventum in the package? In misc/cli ? Have
you tried using that?
(1) and (2) requires creating a pop3 account, and configuring eventum to
access that account and add new tickets based on that. I am not sure if the
sending user gets a copy of the notice.
- Sandip
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