5 messages in com.mysql.lists.eventum-usersRe: Importing e-mails from .qmail-file
FromSent OnAttachments
Joaquim Homrighausen22 Sep 2004 07:44 
Sandip Bhattacharya22 Sep 2004 07:50 
Joao Prado Maia22 Sep 2004 09:21 
Joaquim Homrighausen22 Sep 2004 09:34 
Joao Prado Maia24 Sep 2004 23:49 
Subject:Re: Importing e-mails from .qmail-file
From:Sandip Bhattacharya (san@lug-delhi.org)
Date:09/22/2004 07:50:30 AM
List:com.mysql.lists.eventum-users

Joaquim Homrighausen wrote:

Using 1.3.1; I'd like to:

1) Have mail sent to help@mydomain.com inserted as a ticket into the system

2) Have the sending user receive an automated ticket response

3) Have this done so that the "filter" is invokved via the .qmail-file (this lessens the load on the system, instead of having to have cron handle this).

I have tried the various scripts located in misc/

I've enabled some debug output from them, but I cannot for the life of me figure out how to configure Eventum to handle this (route_emails.php I guess); what

Isnt there a CLI avatar of eventum in the package? In misc/cli ? Have you tried using that?

(1) and (2) requires creating a pop3 account, and configuring eventum to access that account and add new tickets based on that. I am not sure if the sending user gets a copy of the notice.

- Sandip

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