The people who buy the CDs tend to be more "expert" in nature, it's the newcomers who generally FTP install the system.

CD sales is almost something of a loss-leader in the grander scheme of thing and won't, in and of itself, actually generate enough capital to grow the market all that much. Growing the market is a function of marketing and that's generally funded by a combination of VC money and other profit centers like hardware sales, support, custom engineering, etc. BSDi does all the of the latter and has obvious designs on the former.

Yes, it's been a priority for quite some time. Finding talented individuals who can significantly advance the state of the art in our documentation (e.g. they know how to write and can produce) is somewhat more problematic. Finding such individuals who are also available for employment has been even more problematic. I'm always looking for resumes!

You significantly underestimate the size and complexity of the challenge if you honestly think this, and I speak as someone who's burned through more than a few high school students already. :(

I even have full-time resources deployed on this during those times when we're looking for another vict^H^H^H^Hhigh school student to throw into the jaws, but they have a lot of other work competing for those 60 hours a week.

- Jordan

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