4 messages in net.sourceforge.lists.courier-users[courier-users] Re: another serious e...
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Roger WardMar 26, 2004 12:15 pm 
Sam VarshavchikMar 26, 2004 3:38 pm 
Roger WardMar 26, 2004 4:05 pm 
Sam VarshavchikMar 26, 2004 4:35 pm 
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Subject:[courier-users] Re: another serious errorActions...
From:Sam Varshavchik (mrs@courier-mta.com)
Date:Mar 26, 2004 4:35:39 pm
List:net.sourceforge.lists.courier-users

Roger Ward writes:

About 0.7% of our email has this error when delivering at the domain level... I have NEVER seen it happen at the 'user' level... keep in mind that the 'domains' and 'users' are both authmysql accounts.

Everything works normally most of the time, and while I have reached some capacity issues, it has been solved usually by either upgrading the mysql DB, faster disks, et al.

Any suggestions would be appreciated. I can forward config files privately if needed.

I'm afraid you will have to investigate this on your own, since only you have access to the entire system, and have access to the entire data. Randomly looking at random configuration files is not very likely to produce any useful results. Since you indicated that everything works "most of the time", it means that most of your configuration is fine, except for one tiny bit, so this will translate to looking for a needle in a haystack. You will need to make the haystack smaller, by understanding under which conditions the problem occurs.

Take a sample forwarding failure, and investigate it. Look at the account, look at its forwarding files. Verify the addresses it's trying to forward mail to, etc…

This is basic troubleshooting. You have to be able to say: this is the address that always fails to forward its mail; this is the MySQL record for this account; these are the domains listed in hosteddomains/locals; this is the contents of the account's home directory; this is what the .courier file for this address is doing, etc…