On Mon, 2005-09-05 at 14:52, Ron Guerin wrote:
Andrew Gargan wrote:
can anyone point me to some docs that give solid examples of out of
office replies and filtering using maildrop.
These things are a pet-peeve of mine. I don't know of any docs that
would have examples of them, though I'm working on a _Considered
Harmful_ page for this soon.
Naturally the two most widely used, which are from Microsoft and Lotus
are not properly written and reply to all mail, thus annoying the crap
out millions of people daily. Lotus (not sure about Microsoft, but
almost certainly) not only fail to check the Precedence: header, they
fail to set it as well, so you have only the subject from which to guess
that you've got an automated OOTO message and not mail from a human
being.
(untested)
if ( ( /^Subject:.*is out of the office.*/ ) || \
( /^Subject:.*Out of the office autoreply.*) )
{
# Drop this junk
exit
}
- Ron
Thanks Ron
I am looking for just a generalised tutorial on maildrop filtering too!
(some solid examples that are in use by you would help :)
Also the boss here wants automated responses to some messages ...
ie : support tickets etc.
(
in other words ... someone requests a work ticket ... we send
them a reply saying we
got it and give them the ticket number:
)
TIA