8 messages in net.sourceforge.lists.courier-maildropRe: [maildropl] RE: Out of Office Rep...
FromSent OnAttachments
Andrew GarganSep 5, 2005 2:49 am 
Andrew GarganSep 5, 2005 6:33 am 
Barry FlanaganSep 5, 2005 7:40 am 
Will MaierSep 6, 2005 8:07 am 
Tony EarnshawSep 6, 2005 8:49 am 
Will MaierSep 6, 2005 9:04 am 
p dont thinkSep 6, 2005 6:55 pm 
Tony EarnshawSep 6, 2005 10:07 pm 
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Subject:Re: [maildropl] RE: Out of Office Replies and FilteringActions...
From:Andrew Gargan (and@iface.co.za)
Date:Sep 5, 2005 6:33:57 am
List:net.sourceforge.lists.courier-maildrop

On Mon, 2005-09-05 at 14:52, Ron Guerin wrote:

Andrew Gargan wrote:

can anyone point me to some docs that give solid examples of out of office replies and filtering using maildrop.

These things are a pet-peeve of mine. I don't know of any docs that would have examples of them, though I'm working on a _Considered Harmful_ page for this soon.

Naturally the two most widely used, which are from Microsoft and Lotus are not properly written and reply to all mail, thus annoying the crap out millions of people daily. Lotus (not sure about Microsoft, but almost certainly) not only fail to check the Precedence: header, they fail to set it as well, so you have only the subject from which to guess that you've got an automated OOTO message and not mail from a human being.

(untested)

if ( ( /^Subject:.*is out of the office.*/ ) || \ ( /^Subject:.*Out of the office autoreply.*) ) { # Drop this junk exit }

- Ron

Thanks Ron

I am looking for just a generalised tutorial on maildrop filtering too! (some solid examples that are in use by you would help :)

Also the boss here wants automated responses to some messages ...

ie : support tickets etc.

( in other words ... someone requests a work ticket ... we send them a reply saying we got it and give them the ticket number: )

TIA