Hi

one of our clients had reported similar sightings of emails with the line thru them. Now these clients are running windows with Outlook express 5 & 6 and MACs with outlook express. They have several workstations and many instances of outlook have around five accounts open of which any one account may be open to several workstations. They are using the IMAP server as email and a sort of groupwarey idea so some IMAP accounts are concurrently open by about four people on different machines.

THe single server is running Courier-IMAP with qmail and all Maildirs are on the same machine. No remote mounts here. All clients are on the LAN although can be accessed over broadband or dialup speeds.

At first I thought I was seeing things or had deleted the messages by mistake but then the users claimed that a few messages arrived like that. I havent had the chance to log on and look at logs or to determine if the messages are on their way from new to cur yet.

This particular setup can accept mail via SMTP but does most of its collection via getmail which writes new message files into respective Maildirs ( /home/<user>/Maildir ). Both qmail and the getmail scripts are set to put a copy of all new messages into an archive user Maildir and yet users claim that both the personal/group account message and the archive message are with a line thru them.

Not many messages have appeared like this but it has rocked the users' foundations now and they dont trust the system...

I have not had time to investigate fully but I have put in a further getmail section to log messages retrieved this way to a second archive folder that the users do NOT know about and hence cannot keep looged into. AS soon as I hear of a message arriving in a deleted state I can then deliberately open MY IMAP client and look into this extra archive account to see if the message exists there or not.

I am suspicious of two things: * multiple accounts concurrentlky open on multiple machines * pine443 for IMAP. THis has been disabled for now.