RE: Disabling Emails - Kipp Grose - com.mysql.lists.eventum-users

3 messages in com.mysql.lists.eventum-usersRE: Disabling Emails

From	Sent On	Attachments
Kraer, Joseph	18 Jul 2007 11:01
Kipp Grose	18 Jul 2007 13:40
Kraer, Joseph	19 Jul 2007 05:24

Subject:	RE: Disabling Emails
From:	Kipp Grose (k.gr...@claimsecure.com)
Date:	07/18/2007 01:40:21 PM
List:	com.mysql.lists.eventum-users

Hi Joseph:

A quick and dirty method: Close your issue(s), then immediately (before the
cron kicks in anyway) run a delete statement against the eventum_mail_queue
table where maq_status = 'pending'. That's what I'd do since this sounds like a
one time deal type of thing.

-----Original Message----- From: Kraer, Joseph [mailto:jkr...@taylorbean.com] Sent: Wednesday, July 18, 2007 2:02 PM To: Eventum Users Support List Subject: Disabling Emails

I need to close hundreds of issues without inundating people's mailboxes. I've
tried disabling email integration, all routing interfaces, unchecked default
options for notifications, just about everything, but Eventum keeps sending
emails. I don't want to turn off the cron job because the emails will
accumulate in the queue. Besides, this needs CIO intervention, which I am
trying to avoid.

Is there anything that I can do from the General Setup screen? I can't remove
email addresses for General Setup or within the projects; not even this works.
Anyway, is there anything that I could do that anyone would think of that I
didn't already do?

Thank you,

Joseph "Tito" Kraer

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