RE: feature question: close issue vs change status to resolved - marc...@pl.abb.com - com.mysql.lists.eventum-devel

1 message in com.mysql.lists.eventum-develRE: feature question: close issue vs ...

From	Sent On	Attachments
marc...@pl.abb.com	27 May 2004 03:01

Subject:	RE: feature question: close issue vs change status to resolved
From:	marc...@pl.abb.com (marc...@pl.abb.com)
Date:	05/27/2004 03:01:10 AM
List:	com.mysql.lists.eventum-devel

Hi,

Here is patch for below issue about disallowing changing status to closed without Close button.

===== update.php 1.2 vs edited ===== 65c65 < "status" => Status::getAssocStatusList($prj_id),

---

"status" => Status::getAssocStatusList($prj_id, FALSE),

Marcin Slusarczyk

Message from "Joao Prado Maia" <jp...@mysql.com> received on 2004-05-10 22:23

2004-05-10 22:23

"Joao Prado Maia" <jp...@mysql.com>

To: <even...@lists.mysql.com> cc: (bcc: Marcin Slusarczyk/PLCRC/ABB) Subject: RE: feature question: close issue vs change status to
resolved

Jennifer,

If it is desirable to use the "Update" button to change the status (among other things) of an issue, then the "change status" button shouldn't exist.

Moreover, if closed issues need to be closed via the "close issue" button, then it should be IMPOSSIBLE to use the "change status to..." button to change the status to resolved (or some local internal equivalent).

The "Change Status To.." button is there as a quick shortcut for 'power users' who don't want to do two clicks just to change the status of an issue. I can see your point about the closed context statuses, though. If someone needs to change the status of an issue to closed, they should really use the 'Close Issue' button.

I'll add this to my TODO list.

For example, one immediately useful thing would be statistics on the number of "closed" issues vs open issues (in the "profile" view of life). Another useful thing would be viewing a graph of the division of reasons issues were marked as closed (e.g., 289 were fixed, 300 were "user error", 10 were "not fixed" etc).

I see, so some graph to display the division of the use of the 'resolution' field for closed issues. That's a good idea, and we do need to expand on the number of available reports.

Cheers, Joao Prado Maia MySQL AB