3 messages in com.perforce.perforce-userbug tracking?| From | Sent On | Attachments |
|---|---|---|
| Mike...@placeware.com | 23 Jun 1997 13:14 | |
| Stoll | 23 Jun 1997 13:26 | |
| Jeff...@uplanet.com | 23 Jun 1997 13:29 |
| Subject: | bug tracking? |
|---|---|
| From: | Jeff...@uplanet.com (Jeff...@uplanet.com) |
| Date: | 06/23/1997 01:29:25 PM |
| List: | com.perforce.perforce-user |
At 01:15 PM 6/23/97 -0700, you wrote:
background: we've got a few reasonably complex products to track, each running on half a dozen platforms (actually, it's almost all java code, but if you think that eliminates platform dependencies you've been smoking too many press releases). we've currently got about a dozen developers + tech support + QA, but we need a solution that'll support some growth.
what do you use for bug tracking? do you like it?
I have "DDTS" (Defect-Something-Tracking-System) from Atria, who are the Purify folks, and although it's really powerful and has a pretty GUI interface, the command-line utilities and glass-tube stuff isn't very good and it's not a lot of fun to reconfigure if you don't like their default screens (et al).
However, it *is* configurable, which is saying something. Also, each bug is stored in a flat ASCII file - which has performance implications, but makes it easy to look at things if you forget which fields you want for something.
It is expensive, although I don't remember the exact amount.
I don't know what choices there are, out there, so I can't call it "the best of a bad lot". Most not-home-grown bug systems aren't very good, and I've only seen one home-grown one that I'd buy if I hadn't worked for the company.
One sore point: the two database companies I worked for had the two worst bug database applications I've. One of the two places had Nazis sitting on top of the database, insisting that if you weren't using it *exactly* the way they wanted you to, you could get screwed. ("You don't need to know what the schema is! Why do you care what different values can go into that field?")
The company that writes a decent, small bug database in a portable way (hell, maybe with Java) that's easy to use, easy to script reports/updates, and easy to query, will make a lot of people very happy.
-Jeff Bowles