Messages per Month
|Thierry Carrez||Jun 21, 2012 7:29 am|
|Mark McLoughlin||Jun 21, 2012 7:58 am|
|Thierry Carrez||Jun 21, 2012 8:31 am|
|Vincent Untz||Jun 22, 2012 1:54 am|
|Martin Packman||Jun 22, 2012 7:36 am|
|Vishvananda Ishaya||Jun 26, 2012 2:44 pm|
|Thierry Carrez||Jun 28, 2012 2:31 am|
|Alan Pevec||Jul 2, 2012 4:41 am|
|Thierry Carrez||Jul 2, 2012 5:01 am|
|Subject:||Re: [Openstack] [Nova] How to improve our bug triaging ?|
|From:||Mark McLoughlin (mar...@redhat.com)|
|Date:||Jun 21, 2012 7:58:19 am|
On Thu, 2012-06-21 at 16:29 +0200, Thierry Carrez wrote: [..]
Having people report bugs for our software is a chance, and we should not discourage anyone by not giving the resulting reports the minimal attention they deserve.
So how do we, Nova developers, collectively solve this over the long run ? Suggestions include:
* Run BugTriage days more often ? We could have regular (monthly?) Nova Bugtriage days to get rid of what accumulated in the mean time. But I fear that urgent bugs might not get the attention they deserve, and that over time less and less people participate to those exciting events...
It's worth trying this, I think.
* Add BugTriaging to the core dev duties (new ReviewDays task) ? May be a good idea since core devs are also Nova bug supervisors, so they actually /can/ triage bugs. However it sounds a bit unfair to core devs, and I fear it would result in Nova reviews getting even less attention than they get currently...
Yeah, exactly - the ReviewDays thing probably doesn't result in a massive amount of time spent doing reviews every day and we need more, so I'd worry about BugTriaging diluting that.
* Should we just encourage more people to do BugTriaging ? Sounds like the obvious solution. However to do good triaging, you need bug supervisors rights, and when I proposed to open that team (the nova-bugs team) to anyone, there was resistance. Maybe it makes sense for Nova though... or maybe someone should actively manage that team and grant rights to any known triager that needs them.
Yes, I think we should encourage more. And I think you've done an awesome job documenting what's involved with triaging.
What I'd love to see is a closer collaboration between regular bug triagers and nova-core members.
i.e. bug triagers doing the best they can but roping in willing nova-core members to help out deciphering the more gnarly bugs. Personally, I'd really appreciate people helping me figure out which bugs I can best help with.