8 messages in com.mysql.lists.eventum-usersRe: Email race condition caused thous...
FromSent OnAttachments
Ciaran McDonnell04 Aug 2005 10:50 
Bryan Alsdorf04 Aug 2005 23:24 
Ciaran McDonnell08 Aug 2005 07:13 
Frank Dunne09 Aug 2005 09:45 
Bryan Alsdorf10 Aug 2005 07:17 
Bryan Alsdorf10 Aug 2005 09:33 
Lucas Parker11 Aug 2005 13:42 
Joao Prado Maia12 Aug 2005 13:37 
Subject:Re: Email race condition caused thousands of issues. How do I close them?
From:Bryan Alsdorf (bry@mysql.com)
Date:08/10/2005 07:17:26 AM
List:com.mysql.lists.eventum-users

Ciaran,

Ciaran McDonnell wrote:

Hi Bryan

That cleared out my excessive issues all right, thanks.

However, now I'm on a week's vacation and I set up an OOO notification in Outlook. A colleague raised an issue and since I had configured Eventum to notify me of new issues, I was, but my mail server responded with the OOO, which Eventum logged.

I'm not sure whether auto responses from Exchange can be filtered at Exchange, but is there something I can or should do in Eventum to prevent these spurious issues?

Eventum won't broadcast vacation responders to the whole notification list, but it will save them and email the issue assignee. This generally has worked fine, though I can see the need to make some minor changes to it. I will put this on our TODO.

Regards, /bryan