10 messages in com.mysql.lists.eventum-usersRe: issue creation emails not sent?
FromSent OnAttachments
John Schubert16 Jul 2008 07:57 
John Schubert16 Jul 2008 10:22 
German Pizarro Binvignat16 Jul 2008 11:08 
John Schubert16 Jul 2008 11:27 
German Pizarro Binvignat16 Jul 2008 11:42 
John Schubert16 Jul 2008 12:24 
German Pizarro Binvignat16 Jul 2008 13:02 
German Pizarro Binvignat16 Jul 2008 13:07 
John Schubert16 Jul 2008 13:31 
Faisal Siddiqui17 Jul 2008 00:47 
Subject:Re: issue creation emails not sent?
From:John Schubert (jos@psu.edu)
Date:07/16/2008 12:24:14 PM
List:com.mysql.lists.eventum-users

Yes notifications go out as they should.

-John

German Pizarro Binvignat wrote:

What about if the Reporter "emails in an issue"? Does he get a notification?

Regards

This is this same case if you CLOSE your own issue, you don't receive
notification (since YOU closed it, it assumes you don't need notification) *If YOU CREATE an issue, YOU do not receive notification, even if you have
selected to receive notifications when "all" issues are created.*

(unless you auto-create it from email http://lists.mysql.com/eventum-users/4633)

Correct. A couple examples all same project and notification turned on.

User Developer1(deve@example.com) developer level in eventum User Developer2(deve@example.com) developer level in eventum User Reporter(repo@example.com) reporter level in eventum User oth@example.com does not exist in eventum

Example 1: Developer1 creates an issue via "create issue" Developer2 gets an email

Example 2: Reporter creates and issue via "create issue" Developer1 and Developer2 do NOT receive emails

Example 3: oth@example.com emails in an issue oth@example.com, Developer1, and Developer2 receive emails.

HTH

-John

Regards

----- Mensaje original ---- De: John Schubert <jos@psu.edu> Para: even@lists.mysql.com Enviado: miércoles, 16 de julio, 2008 13:22:25 Asunto: Re: issue creation emails not sent?

Checked. I am running all 4 scripts. I think they are working as I do get emails from issues created by users who are developer or admin. I also see issues created via email and get those notices. So I am fairly confident that the cron jobs are running.

-John

German Pizarro Binvignat wrote:

There are several situations where emails won't be sent, but must probably you didn't set the crons for sending emails. Check the wiki:

http://eventum.mysql.org/wiki/index.php/Adding_a_cron_entry http://eventum.mysql.org/wiki/index.php/Doing_a_fresh_install#Mail_Queue_Process_.28misc.2Fprocess_mail_queue.php.29

Regards

----- Mensaje original ---- De: John Schubert <jos@psu.edu> Para: even@lists.mysql.com Enviado: miércoles, 16 de julio, 2008 10:57:51 Asunto: issue creation emails not sent?

I am trying to figure out how to receive emails for every issue created for a project. The "Receive emails when all issues are created" is checked, but when an issue is created via web as a reporter no email is sent.

ways emails get sent on issue creation: issue created as a developer, admin, emailed in

ways it doesn't issue created as a reporter

(viewer,standard user, manager not tested)

If it matters "segregate reporters" is enabled for this project as well.

-John

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