1 message in com.mysql.lists.eventum-usersEscalation by Time
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Kraer, Joseph13 Dec 2005 09:24 
Subject:Escalation by Time
From:Kraer, Joseph (jkr@taylorbean.com)
Date:12/13/2005 09:24:11 AM
List:com.mysql.lists.eventum-users

Is there a way to automatically escalate the status of an issue based upon how long it lies dormant? Has anyone developed anything like this? Any help would greatly be appreciated.

TIA,

Joseph "Tito" Kraer Business Systems Analyst Taylor, Bean & Whitaker Mortgage Corp