8 messages in com.mysql.lists.eventum-usersEmail race condition caused thousands...
FromSent OnAttachments
Ciaran McDonnell04 Aug 2005 10:50 
Bryan Alsdorf04 Aug 2005 23:24 
Ciaran McDonnell08 Aug 2005 07:13 
Frank Dunne09 Aug 2005 09:45 
Bryan Alsdorf10 Aug 2005 07:17 
Bryan Alsdorf10 Aug 2005 09:33 
Lucas Parker11 Aug 2005 13:42 
Joao Prado Maia12 Aug 2005 13:37 
Subject:Email race condition caused thousands of issues. How do I close them?
From:Ciaran McDonnell (ciar@openet-telecom.com)
Date:08/04/2005 10:50:44 AM
List:com.mysql.lists.eventum-users

Hi there

I recorded a user's email address incorrectly and when creating an issue an email was sent to that non-existent account.

Our email server responded to the Eventum account with a message that the address did not exist, at which point, Eventum thanked the email server for its email and sent an update to the user's invalid email address, and the cycle repeated itself. 1500 times before I noticed.

Now I have all these issues that I'd like to close (cancel).

Can anyone suggest a good way to do this?

Thanks in advance for your help.