Dear users
Can someone please tell me how to avoid the system to "hang" when the
mail, which is to be downloaded (and automatically imported as as a new
issue or response to an existing one), has a subject or a body that holds
more characters than the system allows ?
I get some error in my log , telling that the subject or the body is "too
long" for the database, and the the download stops. Then I have to login
to the mailbox and edit the length of the subject or the body to be able
to let my Eventum system download the actual mail.
Couldn't it be that there was some kind of truncating of these particular
fields during the download functionality? Or could the mail be downloaded
in parts of X megabytes ? Or how can I setup my system to allow longer
subject and large amounts of data in the body of mails sent to my Eventum
system?
Finally, thanks for a great application - keep up the good work.
Kind regards
Flemming