2 messages in com.mysql.lists.eventum-usersRe: Subject Based Routing - what am I...
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Jamie Bohr30 May 2006 15:57 
Travis Pierce31 May 2006 06:06 
Subject:Re: Subject Based Routing - what am I doing wrong?
From:Travis Pierce (trav@yahoo.com)
Date:05/31/2006 06:06:59 AM
List:com.mysql.lists.eventum-users

If I am not mistaken, it appears that you are confusing the email routing interface with subject based routing. They are not the same.

Subject based routing is enabled in the administrative console, and nothing else needs to be done to get it to work. Suject based routing let you associate an issue based on the ticket number found in the subject, usually in brackets [#XXXX].

The email routing interface only works if your mail server supports it, but allows you to create an alias for each issue (i.e issu@domain.com).

You do not need to fiddle with the alias settings to get subject based routing to work.

Travis

--- Jamie Bohr <jami@gmail.com> wrote:

First things first - As I get more into enventum the more I like, good job!

Now onto the issue.

I have enabled *Subject Based Routing:* and created an alias in /etc/postfix/aliases (eventum: "| /usr/bin/php -q /mnt/d1/www/html/eventum/misc/route_emails.php 1") When I reply to an issue I get "Error: The email routing interface is disabled." in my maillog. I have searced goolgle and have not found much to help me.