Hello:

We experienced a problem today with the getAllAds( ) API for a specific campaign/adgroup today for one of our clients. This could've happened earlier too except that a call to getAllAds( ) was made today and so we ran into this problem today. We're using the v8 API (in our production environment) and will be upgrading to v10 shortly although I don't suspect this should be the reason why.

Not sure if this problem would occur for our other clients or just this one specific client.

This account has the following properties: approx 60 campaigns, 400 adgroups, 5000 keywords, 900 negative keywords

Has anyone else experienced this problem? Any ETA when this problem will be corrected? If there is a solution (other than go upgrade to v10 and check), I'd like to hear it.

Thanks.

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See error transcript below:

2007-05-31 12:14:54,536 INFO [STDOUT] AxisFault faultCode: {http://schemas.xmlsoap.org/soap/ envelope/}Server.generalException faultSubcode: faultString: An internal error has occurred. Please retry your request. faultActor: faultNode: faultDetail: {https://adwords.google.com/api/adwords/v8}fault: <ns1:code>0</ns1:code>

<ns1:message>An internal error has occurred. Please retry your request.</ns1:message>

2007-05-31 12:14:54,536 INFO [STDOUT] An internal error has occurred. Please retry your request. 2007-05-31 12:14:54,536 INFO [STDOUT] at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) 2007-05-31 12:14:54,536 INFO [STDOUT] at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java: 39) 2007-05-31 12:14:54,536 INFO [STDOUT] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java: 27) 2007-05-31 12:14:54,536 INFO [STDOUT] at java.lang.reflect.Constructor.newInstance(Constructor.java:494) 2007-05-31 12:14:54,536 INFO [STDOUT] at java.lang.Class.newInstance0(Class.java:350) 2007-05-31 12:14:54,536 INFO [STDOUT] at java.lang.Class.newInstance(Class.java:303) 2007-05-31 12:14:54,536 INFO [STDOUT] at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java: 104) 2007-05-31 12:14:54,536 INFO [STDOUT] at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java: 90) 2007-05-31 12:14:54,537 INFO [STDOUT] at com.google.api.adwords.ApiException.getDeserializer(ApiException.java: 267) 2007-05-31 12:14:54,537 INFO [STDOUT] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2007-05-31 12:14:54,537 INFO [STDOUT] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java: 39) 2007-05-31 12:14:54,537 INFO [STDOUT] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java: 25) 2007-05-31 12:14:54,537 INFO [STDOUT] at java.lang.reflect.Method.invoke(Method.java:585) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java: 154) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java: 84) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java: 464) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java: 547) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java: 157) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java: 1035) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl $FragmentContentDispatcher.dispatch(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) 2007-05-31 12:14:54,537 INFO [STDOUT] at javax.xml.parsers.SAXParser.parse(Unknown Source) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java: 227) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.Message.getSOAPEnvelope(Message.java:435) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java: 62) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.client.Call.invokeEngine(Call.java:2784) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.client.Call.invoke(Call.java:2767) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.client.Call.invoke(Call.java:2443) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.client.Call.invoke(Call.java:2366) 2007-05-31 12:14:54,538 INFO [STDOUT] at org.apache.axis.client.Call.invoke(Call.java:1812) 2007-05-31 12:14:54,538 INFO [STDOUT] at com.google.api.adwords.AdServiceSoapBindingStub.getAllAds(AdServiceSoapBindingStub.java: 600)