Hi,
this morning I found out that I couldn't reply to an associated email. I
got a very blank page. Also, when I clicked on the plus (+) in the
associated email list I got an javascript error. The issue had an
attachment with a size of 4MB, so my first thought was: It's too great.
All entries in php.ini and mysql.ini where changed to 8MB. So where's
the problem?
After a little bit testing I found out, that it was indeed the huge
attachment. Sending another email with a 4MB attachment to a testproject
caused the same problem.
So I looked into the database with phpmyadmin. But I had problems to
open the related entries in the tables eventum_issue_attachment_file and
eventum_support_email_body. The only way to solve it was to delete the
entry in eventum_issue_attachment_file and to update the column
seb_full_email in eventum_support_email_body to any text.
Is it possible that MySQL cannot handle with such huge entries?
Is there a way to save attachments in folders and to save in the
database the link to this file instead of saving the attachment in the
database?