RE: Mssg Thread 2143 - From Incoming Mail to Issue - Paul Ryan - com.mysql.lists.eventum-users

7 messages in com.mysql.lists.eventum-usersRE: Mssg Thread 2143 - From Incoming ...

From	Sent On	Attachments
Kraer, Joseph	01 Dec 2005 07:26
Joao Prado Maia	01 Dec 2005 07:28
Kraer, Joseph	01 Dec 2005 07:34
Kraer, Joseph	01 Dec 2005 08:02
Paul Ryan	01 Dec 2005 08:05
Paul Ryan	01 Dec 2005 08:13
Paul Ryan	01 Dec 2005 08:17

Subject:	RE: Mssg Thread 2143 - From Incoming Mail to Issue
From:	Paul Ryan (pry...@meticulus.com)
Date:	12/01/2005 08:05:03 AM
List:	com.mysql.lists.eventum-users

I am using it on an Outlook 2003 and Exchange 2003 server setup and it works fine.

-----Original Message----- From: Kraer, Joseph [mailto:jkr...@taylorbean.com] Sent: Thursday, December 01, 2005 03:27 To: even...@lists.mysql.com Cc: Joao Prado Maia Subject: Mssg Thread 2143 - From Incoming Mail to Issue

Joao/Bryan,

Will this work under an Exchange/Outlook setup? I reproduce your answer below for ease of reference.

Thanks,

Joseph "Tito" Kraer Business Systems Analyst Taylor, Bean & Whitaker Mortgage Corp

--------------- Old Message -------------------- Sergey,

Is it possible to create a new issue from incoming emal on address like support@stripped. And how cat i make this?

Yes, it's possible. Just create an email account, and enable the "auto-create issue" feature. You will have to setup a cron job to run every so often, and the PHP script will download new emails available on a POP3/IMAP mailbox, and automatically create new issues out of them.

See more instructions on the INSTALL file, section "Email Download".

--Joao