2 messages in com.mysql.lists.eventum-usersRE: Creating a ticket without a custo...
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Christian Hammers18 Oct 2004 10:37 
Bryan Alsdorf18 Oct 2004 13:05 
Subject:RE: Creating a ticket without a customer?
From:Bryan Alsdorf (bry@mysql.com)
Date:10/18/2004 01:05:41 PM
List:com.mysql.lists.eventum-users

Christian,

-----Original Message----- From: Christian Hammers [mailto:ch@westend.com] Subject: Creating a ticket without a customer?

Hello

How am I supposed to create a ticket/issue that is not related to a customer?

(while still be able to use customers for other tickets so removing the CRM module is no solution)

Must I create a "NULL" customer without email and my Companys name?

Unfortunately this is the main option available to you. The only other option I could think of would be to create another project without customer integration for issues without customers.

--Bryan MySQL AB