3 messages in com.mysql.lists.eventum-usersRe: Caption not displayed in notifyEm...
FromSent OnAttachments
German Pizarro20 Jun 2008 12:03 
Bryan Alsdorf10 Jul 2008 00:30 
Normando Hall10 Jul 2008 01:22 
Subject:Re: Caption not displayed in notifyEmailConvertedIntoIssue()
From:Bryan Alsdorf (bry@mysql.com)
Date:07/10/2008 12:30:13 AM
List:com.mysql.lists.eventum-users

Hi German,

German Pizarro wrote:

1. Caption not displayed in notifyEmailConvertedIntoIssue()

When auto-creation of issues is enabled the email is converted to issue and a Notification (using template notifications/new_auto_created_issue.tpl.text) is tipically sent to the requestor, from notifyAutoCreatedIssue() in class.notification.php.

If auto-creation of issues is disabled, when an email is manually converted into an issue the notifyEmailConvertedIntoIssue() method in same class.notification.php is executed, using the same template and sends notification.

However in this case, the {$recipient_name} and %1 (Tool Caption) appear empty in received email.

This is now fixed, thanks for the report.

Any hints appreciated on this one.

2. Emails subject

The Subject of emails should have a pattern, be standarized... (even more if they are generated in similar situation like this)

notifyAutoCreatedIssue() Subject is: "[#$issue_id] Issue Created: " + Summary

notifyEmailConvertedIntoIssue() Subject is: 'New Issue Created',

Thanks for the report, I have changed notifyEmailConvertedIntoIssue() to be
consistent with the other forms.

Best Regards,