2 messages in com.mysql.lists.eventum-usersRe: Internal Server Error| From | Sent On | Attachments |
|---|---|---|
| Anna | 08 May 2008 02:27 | |
| Bryan Alsdorf | 20 May 2008 12:43 |
| Subject: | Re: Internal Server Error |
|---|---|
| From: | Bryan Alsdorf (bry...@mysql.com) |
| Date: | 05/20/2008 12:43:50 PM |
| List: | com.mysql.lists.eventum-users |
Hi,
What version of PHP are you using? A simple PHP error should not cause a 500
internal
server error, it sounds like something is wrong with your server. However, if
you like you
can edit config/config.php and change error reporting to these values:
ini_set('display_errors', 1); error_reporting(E_ALL);
This should make PHP be much more verbose about the error it is encountering. If
there is
a bigger problem going on with your server this might not help.
Best Regards, /bryan
Anna wrote:
Hello,
We've been using Eventum successfully for about a month now. We found it very useful in monitoring the issues and tracking bugs.
Yesterday, we logged in to the system in the morning, but in the afternoon it became unavailable. We are getting 500 Internal Server Error:
_______________________________________
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webm...@cnmbeta.info and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
________________________________ Apache/1.3.41 Server at cnmbeta.info Port 80
__________________________________________
We contacted our server administrator for help and received the following reply:
__________________________________________
This error is being caused by an incompatible version of PHP for the site you are trying to run or a scripting issue in your site. This is the error that I am getting from the apache logs:
[root@host2 ~]# cat /usr/local/apache/logs/error_log | grep 69.16.222.113[Wed May 7 21:18:54 2008] [error] [client 69.16.222.113] Premature end of script headers: /home/cnmbeta/public_html/eventum/index.php
__________________________________________
We'd very much appreciate if you could provide an advice, or any suggestions on how this could be fixed.
Best Regards,
Anna Fiadorchanka Project Manager EthicCash Inc.
-- Bryan Alsdorf, Manager of Support Systems MySQL AB, www.mysql.com
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