1 message in com.mysql.lists.eventum-usersemail notifications of lapsed resplut...
FromSent OnAttachments
Steve Cox23 May 2006 06:49 
Subject:email notifications of lapsed resplution date
From:Steve Cox (Stev@mergermarket.com)
Date:05/23/2006 06:49:46 AM
List:com.mysql.lists.eventum-users

Hi,

I'm looking to evaluate Eventum - but I can't find any docs on if the system
will send notification emails if/when a tickets resolution date has passed. Can
anybody let me know? I've installed it but have no email system to test against.
The only notification configuration I can find is in the reminder conditions and
that only seems to be able to compare the 'recorded' dates against other
recorded dates. Not the resolution date against 'now'.

Thanks