You server responds fine to me, so it's almost certainly a
misconfiguation on his end. Get him to increase the timeout. Or even
better, get him to telnet 81.144.249.133 25 and see what happens - if
the connection times out without getting a 220 from the server then
there's probably a firewall blocking the connection.
On 28/07/2004, at 9:13 PM, Peter Ford wrote:
Hi,
I'm trying to work out how to get more info into my logs, in order to
track a problem one of our customers is having when sending mail to
us.
I have his log output (which is more than I usually get :-) ), and a
fleeting glimpse of it in my log.
His log says:
--- Session Transcript ---
[snip logs
--- End Transcript ---
I found the MX for his domain and got the IP address of his mail
server, then grepped that in my maillog, and all I have is lots of
instances of
Jul 27 11:00:05 alien courieresmtpd: started,ip=[::ffff:203.59.129.54]
(His server is in australia, mine in the UK, so this particular log
entry corresponds to the log he sent...)
There's no follow-up to this "started" entry - which I suppose matches
the timeout in his log.
Is there anyway to have more information logged about connections? I
can't see any configurations which affect logging levels.
I really want to be able to demonstrate that this problem is out of my
control - I suspect a misconfiguration on the remote end, since most
people manage to send us mail perfectly well.