11 messages in com.mysql.lists.eventum-usersRE: email replies?
FromSent OnAttachments
Mark Sams13 Mar 2005 19:22 
Joao Prado Maia13 Mar 2005 19:44 
Elan Ruusamäe14 Mar 2005 04:43 
Joao Prado Maia14 Mar 2005 07:16 
Jeffrey D. Wheelhouse14 Mar 2005 08:36 
Phillip Steinbachs14 Mar 2005 13:48 
Jeffrey D. Wheelhouse14 Mar 2005 13:59 
Phillip Steinbachs14 Mar 2005 14:15 
Jeffrey D. Wheelhouse14 Mar 2005 14:31 
Mark Sams15 Mar 2005 14:47 
Joao Prado Maia21 Mar 2005 13:45 
Subject:RE: email replies?
From:Joao Prado Maia (jp@mysql.com)
Date:03/21/2005 01:45:12 PM
List:com.mysql.lists.eventum-users

Mark,

Am I correct in thinking that once Message-ID headers are added to all outgoing messages you could use just one mailbox for all your projects since the getReferenceMessageID function will associate the reply to the correct issue regardless of which project the email account is associated with?

Hmm, I guess. However, the code will follow the overall structure of the database in that each email account is associated with just one project. So if you get an email that is associated with issue #1234, but that issue is associated with a different project than the email account uses, then we hit a problem.

On those cases the email will not get associated with anything, and you will need to switch email accounts manually on it.

--Joao