1 message in com.mysql.lists.eventum-usersCannot create/find customers when mak...
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Jeff Takle24 Aug 2006 12:12 
Subject:Cannot create/find customers when making new issue
From:Jeff Takle (jeff@rentingyourhome.com)
Date:08/24/2006 12:12:24 PM
List:com.mysql.lists.eventum-users

I've installed eventum ok and am just getting started through the system. When I try to create a new issue from within the admin console (logged in), there are no options when I get down to inserting the "Customer" name and "Contact" names. I can do a "Find Customer" but it either doesn't work or I'm not sure what it's querying since I never set up customers.

How do you set up / identify customers so that you can insert a new issue from this console? Without it I don't understand how one could track phone-reported troubles, nor track where each of these bugs came from. Any ideas?

r/Jeff