|Vincent Buller||Dec 18, 2000 4:56 am|
|Subject:||[SPAM] RE: article on US gov't interest/concern with CPExchange|
|From:||Vincent Buller (vinc...@and.nl)|
|Date:||Dec 18, 2000 4:56:51 am|
Thanks John, this is certainly valuable information and we should try to steer clear of these happenings.
However, I see that it is more the *intent to use* this technology that is being attacked than the standardizing process itself. I mean, you could prohibit the development of fiber optic wire also because it may be used to transmit illegal material, but the good obviously outweighs the bad. I believe the worries about CPExchange are that by means of the consortium data warehousing agreements are made more easily between members. For the same reason, the OTA has in its bylaws a rule that at OTA meetings no pricing strategies may be discussed (to prevent susceptibility to anti-trust legislation).
If things don't calm down, perhaps we should be more explicit in our possible relations to encryption and privacy standards (XML Encryption, P3P). On a personal note, I have trouble agreeing with the route that P3P is taking but this may be due to incomplete understanding on my side. I do not agree with them developing content (they also define an Address, without any content experts on their panel! Don't they overestimate themselves?); instead all I would like them to do is define some attributes in a separate namespace, stating privacy sensitivity of its parent element, that we may add to our elements.
-----Original Message----- From: John Bennett [mailto:jo...@parlo.com] Sent: Friday, December 15, 2000 8:35 PM To: 'Ram Kumar'; 'Vincent Buller' Subject: article on US gov't interest/concern with CPExchange
The misperception of CPExchange by politicians is interesting. They see it as killing privacy, while CPE says it is P3P-enabling user data -- putting control into user's hands.
We should keep this in mind as we move ahead -- especially on the marketing/evangelism front.
Senator Seeks Review of System for Sharing Personal Data By Kathleen Murphy
A U.S. senator is asking the Federal Trade Commission to review an Internet industry plan to develop a system of sharing customers' behavioral data.
Sen. Richard Shelby, R-Ala., wants a review of the Customer Profile Exchange, a system that would coordinate the computer systems used to store consumer information such as purchase history and personal data. Among the companies involved in the CPExchange are First Union, Microstrategy, and IBM.
Launched at Fall Internet World, in October, the CPExchange Network is a volunteer consortium made up of more than 70 e-business organizations that are developing a vendor-neutral, open standard for exchanging privacy-enabled customer information across different businesses and computer systems. Organizers said the CPExchange standards benefit businesses and their customers by giving customers a unified profile that will reduce the complexity of interacting with companies.
In a statement, First Union said it is committed to protecting the privacy and security of customer information.
"We are a member of the Customer Profile Exchange network; however, we have made no corporate decision to use this technology," the statement said. "Our top priority is clearly serving our customers and we would not use technology that would violate the privacy or security of our customer information."
Shelby said the CPExchange raises concerns about companies' ability to track and monitor a person's most personal decisions, transactions, and behavior.
"It has become virtually impossible in today's society for consumers to protect their own personal information and to prevent the sale of that information," Shelby said in a statement. "The development of the Customer Profile Exchange may create an environment in which consumers are increasingly vulnerable in this respect."
A spokesman for CPExchange, Paul Conn, said, "I respect Sen. Shelby's concern. We believe that CPExchange is not part of the problem but a solution to the problem or at least a step in the right direction."
Conn, who is vice president of electronic business initiatives for IDEAlliance, said CPExchange isn't a privacy standard but a customer service standard. He pointed out that companies, such as mail-order catalog companies, have been sharing customer information and mailing lists for years.
"CPExchange is not increasing or improving the frequency or occurrence of that type of activity, so I don't see it as a Big Brother approach," Conn said.
Conn said the CPExchange participants are prepared to help an FTC investigation in any way.
"We're proud of what we've accomplished with CPExchange and have nothing to hide," Conn said.
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