atom feed192 messages in org.freebsd.freebsd-archRe: How about finally replacing GNATS...
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41 later messages
Subject:Re: How about finally replacing GNATS? (was Re: FreeBSD problems and preliminary ways to solve)
From:Pedro F. Giffuni (giff@tutopia.com)
Date:Aug 27, 2011 12:29:35 pm
List:org.freebsd.freebsd-arch

Hi;

--- On Sat, 8/27/11, Eitan Adler <lis@eitanadler.com> wrote:

...

I agree it's difficult to determine exactly which tool to use.

With every tool change comes a workflow change and we need to be able to deal with that. As a member of the bugbusting team one of the most useful features for me has been the ability to use shell scripts to change bug states. As a port maintainer one of the most useful features has been the ability to use send-pr from the command line _without registration_.

I do think port maintainers should have some form of ID in the bug reporting system. Casual users probably won't send a PR anyways but instead will contact the port maintainer first.

...

(I snipped without mercy a lot of good stuff here)

In order to achieve that goal I am working on two things: a) A wiki page which we could use to describe the features we want *in order of priority* and b) A Google form with a list of features and related issues to act as a survey. The former is quite empty at the moment. The latter will be announced (hopefully) shortly

Surveys are good but you have to tie it to the specific alternatives, otherwise you will reach the already known answer that a perfect bug reporting system doesn't exist.

Pedro.

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